faqs
customer satisfaction and reviews
Q- How can I write a review?
A- We love when satisfied clients want to share their experience! Feel free to call or email us if you are dis-satisfied in any way, before you write an online review. We promise to do everything in our power to make sure we resolve any issue. We love our job and love nothing more than to see our clients delighted with the work we provide along with the service and experience we create.
return/refund policy
A- What is you return policy on products?
Q- We will accepts returns on unopened, unused products in its original packaging. Return shipping not included.
A- What is your refund policy for permanent cosmetic/permanent makeup procedures?
Q- Since permanent cosmetic procedures depend on the pre and post care in order to ensure the best quality results, we will not provide any credit or return of funds for any service performed. However, we will work with you to achieve your desired results. We have a strict no refund policy on any promotional or discounted service. Thank you for understanding.